Transaction-specific terms control
Shipment arrangements are confirmed in the applicable quotation, proforma invoice, order confirmation or contract. Those documents control if they differ from this general page.
Incoterms and shipment method
FOB, CIF, EXW or another Incoterm applies only when expressly stated in the commercial documents, using the agreed named place or port and applicable Incoterms version.
FCL, LCL, courier, air or other shipment methods are selected according to volume, product, destination and buyer requirements. Availability and cost are confirmed per shipment.
Freight, timing and documentation
Freight quotations are time-sensitive and may change with carrier rates, surcharges, routing, fuel costs, currency, capacity and destination conditions. Production and transit dates are estimates unless expressly guaranteed in writing.
Documentation may include commercial invoices, packing lists, transport documents, certificates or other agreed documents. Destination-specific testing, labelling, certification or legalization must be identified before quotation and may affect price and timing.
Buyer and destination responsibilities
Unless the agreed Incoterm or commercial documents state otherwise, the buyer is responsible for destination import permissions, customs clearance, duties, taxes, local charges and compliance requirements.
The buyer must provide accurate consignee, port, tax, registration, labelling and documentation instructions in time to avoid delay or additional charges.
Packaging, risk and title
Export packaging is selected for the agreed product and shipment route. Special retail, private-label, pallet, fumigation or destination requirements must be agreed in writing.
Transfer of risk and title is governed by the agreed Incoterm and commercial documents, not by website language alone.
Changes and exceptional events
Buyer-requested changes after approval may affect price, production and dispatch. Events outside reasonable control—including carrier disruption, port congestion, regulation changes, natural events or government action—may affect schedules and will be handled under the applicable commercial terms.